85% of Hoteliers Just Don’t “Get It”
Posted in Internet, Loyalty, Marketing, Marketing Strategies, Uncategorized, hospitality marketing, relationship marketing on Aug 26th, 2009
Okay, so the research study didn’t actually come out and say it, but anyone reading the recent Market Metrics’ Research on user generated content (aka TripAdvisor) could easily draw that conclusion. For several years Market Metrics has been tracking the rising popularity of user generated reviews. [...]
